24/7 AI Support vs Human-Dependent LiveChat
Never miss a customer inquiry with always-on AI assistance
LiveChat
$20/agent/month
- ✗Requires human agents for coverage
- ✗Limited to business hours without 24/7 staff
- ✗Per-agent costs add up quickly
- ✗Agent training and management overhead
AI Customer Service Hub
Starting at $49/month
- ✓True 24/7 coverage without human agents
- ✓Instant responses at any time of day
- ✓No staffing or training costs
- ✓Consistent service quality always
Feature-by-Feature Comparison
| Feature | LiveChat | AI Customer Service Hub |
|---|---|---|
| Coverage | Business hours only | True 24/7 availability |
| Response Time | Depends on agent availability | Instant AI responses |
| Staffing Costs | Agent salaries + benefits | No staffing required |
| Consistency | Varies by agent | Consistent AI quality |
| Scalability | Hire more agents | Unlimited conversations |
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