AI Customer Service Pricing FAQ - Plans & Costs
Questions about AI customer service pricing, plans, and costs. Understand our transparent pricing model and compare savings vs traditional staffing.
What's included in the $49/month Starter plan?
The Starter plan includes 500 conversations per month, chat widget integration, basic industry templates, email notifications, and standard support. Perfect for small businesses getting started with AI.
Are there any setup fees or hidden costs?
No setup fees, no hidden costs. Our pricing is completely transparent. You pay only the monthly subscription fee. No per-agent costs, no conversation overages in higher plans.
Can I change plans anytime?
Yes, you can upgrade or downgrade your plan anytime. Changes take effect immediately, and billing is prorated. No contracts or long-term commitments required.
What happens if I exceed my conversation limit?
On the Starter plan, you'll receive notifications as you approach your limit. You can upgrade to Professional ($99) or Business ($149) plans for higher limits, or conversations will queue until the next billing cycle.
Do you offer discounts for annual payments?
Yes, we offer 2 months free when you pay annually. This brings the effective monthly cost down to $41 for Starter, $82 for Professional, and $124 for Business plans.
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